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They have an offshore call centre and every time I call, it’s a struggle to have my query understood or actioned efficiently. I am propositioned for multiple offers when I have enough issues with their credit card as is.
The fees are high and their website is difficult to navigate.
This card is great for interest free promotions with stores like Harvey Norman, and allows us to buy typically expensive household appliances such as our fridge and oven and computers with even monthly repayments. We are easily able to keep track of payments with the online portal. This way of shopping makes larger purchases more easily affordable.
You earn points on purchases. These points add up to some very nice rewards, from cutlery to TVs.
There is no account fee.
Their website is easy to use.
Sometimes the card is declined on larger purchases (for us, e.g. sofas, solar panels).
The $4.95 “account fee” every month is annoying.
They are hard to contact in an easy way — no secure messaging so you have to go via Twitter and then you need to prove who you are.
Also, they now charge a fee for paying your balance using online banking! So I had to set up a direct debit to stop that.
It hardly has any offers or incentives — in the four years I’ve had it, I’ve only had about one.
It’s easy to make an interest-free purchase. But it’s annoying that payments are automatically allocated to interest-free components before going to everyday spending (which incurs interest). I need to call them to allocate funds back to everyday spending, away from interest-free transactions.
There are annoying $0.90 fees for BPAY payments. To avoid this, you need to use the website to transfer funds, and this process takes 2-3 days to complete.
This is great for a no-interest card from Harvey Norman. I paid it off fast with minimal fees imposed. I would definitely use it again if I needed furniture that was expensive.
I’m hoping this helps anyone thinking of getting this card. The only downside is that the interest rate goes through the roof if you do not make the repayment on time.
I love this card. It has low fees, lots of interest-free options and it’s so easy to manage! It’s easy to use, customer service is great and I get to speak to real people who quickly resolve any questions I may have. You can use this card pretty much anywhere you want.
They are a great, reliable company. This is my first credit card and they made it quick and easy for me to understand. They were able to not only sign me up, but within the same five minutes they were also able to do a free credit check and I was able to buy a new laptop straight away. Fantastic, five stars.
I’ve been a GO MasterCard holder for over 10 years now and I’m finally giving in.
In all the time I have been a customer I think I may have missed two payments that weren’t paid on time, the most recent being last month when I was one day overdue. For that indiscretion I was charged $74.39 as Billed Finance Charges and $34.72 as Billed Deferred Interest. Then again, this month, a figure of $32.20 as Billed Finance Charges showed up. All this over a payment being one day late on a statement amount of $2686. What a giant rip off!
I tried ringing twice to dispute the amounts and straighten things out with them, but was told on the second call (after being cut off during the first call) that the system was down and to call later. The next day I had no success with the operator. Their service is horrid and the people from the overseas centres are hard to understand .
They have also introduced a BPAY payment fee of $0.95 each time you make a payment.
I have had it with this mob. No more. Bye bye GO MasterCard. Over $30,000 of my business, annually, gone forever. Well done!
The best part about this card was that it was quick and easy to apply for. It’s very easy to find out anything you need to, as well. Online features are easy to use.
The only downside was that interest was quite high, but other than that, no complaints.
I give it 4 out of 5 overall.
The GO MasterCard is convenient for those who need to make a big purchase of either electrical or white goods. There is a good interest-free period for purchases, but do be aware of the high interest rate after the free period ends. From memory, the standard interest rate is 21.99%, plus there are monthly admin fees ($4.95) for having the credit account. Please note that there are extra fees charged of $2.50 per month if you wish for a posted statement, and also another $2.50 per month if you pay with any other method except BPAY or monthly direct debit.
If you are good at balancing your budget and can strictly meet your instalment payments on time, then this is a worthwhile credit card for those “one-off” larger-type purchases for your household (e.g. flat screen TV, stove, fridge) or for your education (e.g. iPad and other computing devices). Otherwise, the GO MasterCard will be a dangerous trap for those who don’t have the funds to meet their desired large purchases at the time they decide to make them, and who will struggle with debt repayments afterwards.
|Cash advances||2.46%||29.49% p.a.|