NAB Premium Card

My monthly spend: 
Card features
Rewards program
Earn rate
Sign up bonus
Points earned
0% p.a. for 20 months on balance transfers.
24 hour, 7 day Platinum Concierge Service.
7 types of complimentary insurances including overseas travel insurance.
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Pros & cons

What's good?

What's not so good?

0% p.a. for 20 months on balance transfers.
No cost for additional cardholders.
7 complimentary insurances: Overseas Travel Insurance, Interstate Flight Inconvenience Insurance, Transport Accident Insurance, Domestic Hotel Burglary Insurance, Purchase Protection Insurance, Extended Warranty Insurance, Price Protection Insurance.
Platinum Concierge Service—your own 24 hour, 7 day personal assistant.
Access to our 24/7 NAB Service Centre.
A one-off 2% balance transfer fee applies to the amount that you transfer.
The normal interest rate on purchases is higher than the average.
There is an annual fee to pay.

BT reverts to cash advance rate. *NAB may vary or end this offer.

Our review

Our review of the NAB Premium CardReviewed by Yvonne Taylor

Far too many platinum credit cards come with an attached loyalty points scheme or frequent flyer program that you can’t opt out of, and inevitably end up paying for in the form of a higher annual fee. So if you don’t want the hassle – and the expense – of a points program, you can still enjoy credit card convenience, an exceptionally long-lasting zero-interest balance transfer offer, and platinum benefits at a low cost with the NAB Premium Card. Even better, there is one additional advantage that is unique to NAB: hotel burglary insurance.

Feel secure with seven complimentary insurance policies

Every type of insurance regularly included with a personal credit card is built into this card, often with more comprehensive features than competing cards provide, plus one extra policy that NAB considers important and other card providers don’t offer. Here are the seven:

  • Overseas travel insurance

This is annual multi-trip cover (for individual trips lasting up to six months) for both primary and supplementary cardholders and their accompanying family members. It includes emergency medical expenses, luggage cover, unavoidable cancellation, missed connections, rental vehicle insurance excess waiver, hijack, kidnap, ransom and more. This very comprehensive policy is underwritten by QBE and is activated by using the card for at least $500 of the trip’s prepaid expenses, a much more flexible condition than required by many other cards.

  • Interstate flight inconvenience insurance

This policy will cover luggage against loss, theft or damage, provide the cost of meals if flights are delayed, and the cost of emergency clothing and toiletries if luggage is delayed. It also covers unavoidable trip cancellation or rearrangement expenses, and rental vehicle insurance excess waiver, both of which are often excluded from other card issuers’ comparable policies. The policy is activated by using the card to pay 100% of the airfare.

  • Transport accident insurance

Paying your transport fares by using the card on a bus, train, taxi, ferry or plane will secure you this additional cover which provides cash compensation for the loss of life, limb or eyesight as a result of an accident during the trip.

  • Extended warranty insurance

You can easily resist a salesperson’s attempt to sell you an extended warranty policy on your new purchase when you have free cover from your NAB card. The manufacturer’s Australian warranty is doubled in length, up to a maximum of one extra year. It covers most items with a manufacturer’s serial number (no cars or boats, though) costing no more than $10,000.

  • Price protection insurance

There’s no need to be upset when you see an item advertised at a much lower price shortly after you purchased it using your card. Provided you bought it in a physical store (i.e. not online) and the lower price appears in a printed catalogue from the same store or another one nearby (within 25 km), you can get a reimbursement of between $75 and $1,000.

  • Purchase protection insurance

New items bought with the card are covered against loss, theft or damage for 90 days.

  • Domestic hotel burglary insurance

But what about the laptop you bought two years ago, using another card? Most credit card insurance policies won’t cover your property if it is stolen more than 90 days after purchase, or if you bought the item using cash or another credit card. NAB is different, however. Although it doesn’t cover robbery from your home (you’ll need a home contents policy for that) it will cover theft from hotel rooms in Australia (where accommodation was paid for or secured on check-in with the card) provided you have taken reasonable precautions, such as locking the door.

That’s a whole lot of peace of mind – considerably more than the cover provided by many other cards – for a tiny price.

Feel special with premium services . . .

Whichever label you use _ 'platinum’ or 'premium’ _ there’s definitely something to be said for having access to exclusive benefits and privileges that simply aren’t available to just anyone.

The NAB Platinum Concierge Service (actually provided by Visa) doesn’t stop at helping cardholders plan and book their travel. It can also provide medical and legal assistance for travellers, which could literally be a lifesaver when you are overseas and faced with systems which are totally unfamiliar and possibly conducted in a foreign language. And whether you’re at home or away, you can always use the concierge service’s advice and support with entertainment, accommodation and dining reservations, and car and limousine hire. They’ll even help you plan a party, arrange flower delivery, and have your tickets brought to your door.

There are in fact two layers of service with this card. While the NAB service sits in the foreground, in the background there’s also Visa Premium, including Visa Entertainment for the most sought-after tickets, without queuing, before they go on sale to the general public. Platinum lifestyle indeed.

. . . and even more security

  • NAB Defence. While your travel and shopping risks are taken care of, NAB has not forgotten about credit card fraud. NAB Defence monitors your account looking for suspicious transactions, and they’ll let you know about anything dodgy and investigate it thoroughly. As long as you have taken normal precautions, you won’t be liable for any unauthorised transactions.
  • Verified by Visa. Once again, Visa has got your back with the 'Verified by Visa’ extra layer of security for online shopping. Optional extra passwords, or one-time PINs delivered to your phone by SMS, ensure that only you can use your card account online.
  • Visa Global Customer Assistance. And yet more security: Visa Global Customer Assistance has toll-free telephone numbers that you can dial for help anywhere in the world if your card is lost or stolen.
  • The NAB app and NAB Pay for Android bring digital wallet functionality to your phone, One Touch ID secure log in, instant digital access to your card even if it’s still in the mail, block and unblock options for a temporality mislaid card and further on/off options for payWave, online and overseas transactions.
  • If you’re going overseas,NAB would like to know in advance so that they can monitor your transactions and provide an extra level of security if they see something unexpected.

All this, and a 20 months 0% p.a. interest balance transfer offer too

If it’s taken until now to mention the zero-interest balance transfer offer, it’s because the security and lifestyle aspects of this card are its standout features. However, you can now snap up a very long zero-interest balance transfer offer.

The standard balance transfer rate for this card is 0% p.a. for six months, reverting to the standard cash advance rate of 21.74% p.a. at the end of that time. But there is a limited-time offer available of 20 months at 0% p.a..

Zero interest for 20 months is a considerable time, but these extended zero-interest offers don’t tend to stick around. If you need it or can make use of it, best grab it while you can. You can transfer a balance equivalent in value to 90% of your approved credit limit, and save heaps if you are currently paying around 20% p.a. on credit card debt.

Disadvantages of having a balance transfer

However, there are three downsides to taking up the balance transfer offer: an upfront fee, forfeiture of interest-free days on purchases and a high revert interest rate.

NAB have recently reduced their upfront fee from 3% to 2%, but it still means that if you transferred $5,000, for example, you would end up repaying $5,100.

If you leave your balance transfer sitting unpaid in your account for the whole 20 months, just making the 2.5% minimum monthly repayments, you won’t want to use your card for purchases and bill payments during that time. That’s because there are no interest-free days applied to these transactions while you have an uncleared balance. You’ll have to use another card or cash for two years, to avoid paying 19.74% p.a. on all your purchases, from the transaction date until the date you pay for them.

After 20 months the chickens come home to roost and you must pay off the remaining amount of the transferred balance in order to avoid paying the high revert interest rate of 21.74% p.a..

Some bad news – only Up to 44 days on purchases

Perhaps there’s no such thing as a perfect credit card, otherwise this card would come with 'up to 55 days per month interest-free’. Unfortunately, it doesn’t. You’ll get only 44 days (the billing cycle plus 14 days grace) before you have to pay for the previous month’s purchases in full in order to avoid paying interest.

It is of course quite generous, but not quite as generous as the many cards which offer up to 55 days interest free. That 11 day shortfall every month adds up to an extra 132 days earlier per year in which you have to come up with the cash, possibly withdrawing it from a savings account and foregoing interest.

Annual fee is modest, given all the benefits

Now that you’re familiar with the comprehensive list of benefits this card has to offer plus one drawback it’s time to consider whether you get value for money when you pay the annual fee. The fact is, for an annual cost of $90 p.a., with no charge for additional cardholders, the yearly benefits are worth more than $1,370. That’s a net gain of over $1,280 if you take advantage of all the complimentary extras every year. You probably won’t be able to do that, but the concierge service and the introductory interest-free offers also add value, and are not even included in this calculation.

One of the best low-cost cards with benefits

There’s no doubt that the NAB Premium Card is one of the best cards offering extensive benefits without dragging in unwanted loyalty points to add to the cost. NAB has also succeeded in differentiating itself from the rest of the market with additional insurance and security features. So if you are either a regular traveller or a dedicated shopper (or both), and would appreciate the wide-ranging advantages for a low annual cost, you can get a response to your card application in 60 seconds.

User reviews

3.6 out of 5.0 based on 27 reviews85% of reviewers would recommend this card

Rates and fees
Customer service

Reviews from users

Handy credit card to have

Reviewed and recommended by Raschle on 02 Jul 2016

I am overall very pleased with this card although rewards are missing. I’ve had it now for a number of years and never really had any problems with it anywhere I have used it in the world. It’s accepted worldwide. The interest-free period is very good before having to pay interest.

Generally happy with this card

Reviewed and recommended by SSW on 05 Sep 2014

I’m very happy with this card as I don’t have to pay any interest rates and/or annual fees. The staff are always happy to help and give me good financial advice. The only con I have is that I don’t receive any Qantas Frequent Flyer points. All in all happy with it.

It's a good card

Reviewed and recommended by Koula on 14 Jul 2015

The card is fine. I have just been changed to Premium, so I’m not sure on the rewards side of things as yet. However, the rates and fees on the card are good and I am happy with it.

I would recommend NAB cards generally as I have always had good experiences with them.

Great rewards

Reviewed and recommended by Sally on 14 Jul 2015

It’s a great card to earn flybuys points. You can use it overseas with a fee and there’s a good online banking app, but if you don’t pay the account in full at the due date, the interest and fees are high, so use it wisely.

Telephone banking help line is quite good – staff are helpful and friendly. Apply for this card if you are into getting flybuys points.

Rip-off annual fee

Reviewed and not recommended by Malik on 21 Sep 2016

It’s good for the AmEx card option for rewards, but not worth it to get one if for other reasons. You can get a card with much better rewards directly issued by AmEx.

You need to decide yourself if the card is good for you or not. I like it because it links with a package.

Best travel card, insurance and great security

Reviewed and recommended by Kainen on 28 Nov 2016

The NAB Premium Card is a great card with great inclusions such as travel insurance. This is a must-have if you travel regularly, both interstate and overseas.

NAB also offers great security which gives peace of mind, and we have never had any issues whilst using it in Australia or overseas.

Switched from Low Annual Fee Card

Reviewed and not recommended by Norina on 18 Jul 2016

It’s an OK card, and it has its good and bad points. I’m just not too sure what other cards are out there, and if they compare. I have looked around to see what is there.

My card was updated from the Low Annual Fee Card and I was given this one instead. I just hope the annual rate does not go up when renewal is due.

Great as part of a package

Reviewed and recommended by Ady on 31 Mar 2014

As part of a package it is great, but expensive on its own. Good rewards, but high interest if not paid off in full. It is accepted everywhere as it is a Visa. Easy to apply for and frequent flyer points are pretty goods. It is trustworthy and I would recommend it.

Card is OK, comfortable with service

Reviewed and recommended by Lisa on 17 Jul 2016

I have had no issues with this card, and have upgraded a few times from a basic credit card to this NAB Platinum Credit Card. I have also dealt with NAB by phone and haven’t had any issues that made me want to quit quickly. I have been a client of NAB for a long time and feel comfortable with them and have had good relations with them. This card does not have any rewards attached to it and the interest rate is average.

NAB is the best bank I've ever dealt with

Reviewed and recommended by Joy Harris on 16 Jul 2015

I’m 63 and have moved back and forth between continents and NAB has been the best for instant and cheerful service. I’ve never enjoyed their policy of no overdraw or late fees at any other bank.

I was on my own for the first time due to domestic violence and have been grateful for their patient serving someone who was unfamiliar with online banking and other aspects of their account.

After 2 years of paying off my credit card monthly (no interest charges), they automatically switched me to a premium card that has so many more benefits than the card I opened my account with. Plus, it had the same low annual fee as my original card, instead of raising the fee to what is required of a normal premium card.

When I’ve had issues involving needing refunds for online charges or with balance transfers, the customer service representative has always been so helpful and accorded me trust.

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Disclaimer: The opinions expressed about credit cards are the reviewer's alone, and do not reflect the views of Credit Card Compare or the credit card issuer. Reviews have not been approved or otherwise endorsed by Credit Card Compare.

The basics

About this card

Card setup
Card tier
Card type
Card use
Credit rating
Gambling transactions allowed
Joint application
Minimum age
18 years old
Minimum income
Minimum income for pensioners
Same as standard
Rewards program
Temporary residents


Additional cardholders
Additional card fee
$0 p.a.

Credit limits

Minimum credit limit
Maximum credit limit


Interest charged from
Purchase date
Interest free period
Up to 44 days on purchases
Minimum repayment

Balance transfers

The offer

Interest ratePeriodFeeLimitRevert rate
Balance transfers0% p.a.20 months2%90% of credit limit21.74% p.a.

Balance transfers to this card

Balance transfer earns rewards
Balance transfer fee payment due
First statement
Balance transfer from personal loan
Balance transfer processing time
10 - 14 days
Interest free days with unpaid balance
0 days
Maximum balance transfer
90% of credit limit
Available to existing customers

Banks you can't balance transfer from

You can't balance transfer to the NAB Premium Card at the promotional balance transfer rate from:

  • NAB

Rates & fees

Promotional interest rates

Interest ratePeriodFeeLimitRevert rate
Balance transfers0% p.a.20 months2%90% of credit limit 21.74% p.a.
PurchasesN/AN/AN/AN/A N/A

Ongoing interest rates

Cash advances 1.81% 21.74% p.a.
Purchases 1.65% 19.74% p.a.


Annual fee
$90 p.a.
Cash advance fee
Dishonour fee
Duplicate statement fee
Foreign exchange fee
Late payment fee
Over limit fee
Overseas ATM balance fee
Overseas ATM withdrawal fee
Overseas emergency card replacement fee
Transaction verification fee


This card comes with benefits worth an estimated $1,458

SecurityEstimated value
Secure Sentinel lost or stolen card service
Valuation based on Secure Sentinel's membership fee spread over 5 years.
Extended warranty
Valuation based on the assumption of making a $250 claim once every 5 years. There is no retail market for all-encompassing extended warranty insurance covering more than one item, so no premium saving.
Guaranteed pricing / price protection insurance
Valuation based on the assumption of making a $100 claim once every 10 years. Extensive conditions apply. There is no retail market for this type of insurance, so no premium saving.
Purchase protection
Valuation based on the assumption of making a $200 claim once every 5 years. There is no retail market for this type of insurance, so no premium saving.
Domestic hotel burglary insurance
Valuation based on making a $500 claim once every 5 years. Limited to a maximum claim of $2,500. There is no retail market for this type of insurance, so no premium saving.
Interstate flight inconvenience insurance
Valuation based on similar domestic travel insurance policies available online that include interstate flight inconvenience.
Overseas travel insurance
Valuation based on similar annual travel insurance policies available online for trips of up to 60 days.
Transit accident insurance
Valuation based on similar global transit accident insurance policies available online.
Total estimated value$1,458
Annual fee$90
Net customer value$1,368
Disclaimer: Details of who, what, and where coverage applies to, as well as its duration and any coverage limitations will be listed in the credit card insurance product disclosure statement (PDS) on the card issuer's website. The names/labels of complimentary insurance products may differ from one issuer to another. Terms and conditions apply. Always check the insurance PDS when considering a financial product. Accurate as of 31st October 2015.

Minimum criteria for this card

What you need before applying

Be over 18 years old
You are a resident or citizen of Australia
You have your personal details ready to complete the online application
Have not applied for multiple credit cards recently
Joint applications are not allowed
Temporary residents are eligible
Age Pension, Disability Pension, Overseas Pension, Veteran's Pension and Widower's Pension are acceptable.
Austudy, Carer's Allowance, Child Support Payments, Family Tax Benefits and Parenting Payments and Foster Care Allowance are acceptable.
Youth Allowance is not acceptable.
Disclaimer: The minimum criteria pointers are intended only to be a guide. Your application may still be rejected by the bank even if you can answer 'Yes' to all the minimum criteria. The final decision regarding your application is up to the bank.

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